Help Center
What exactly do i get with a subscription?
You get a full backstage pass to our entire creative library. This includes every single mockups, canva template, and design asset we have ever created, plus every new release we add while your subscription is active.
Is there a limit on how many files i can download?
Not at all. We believe in absolute creative freedom. Once you are a subscriber, you can download as much as you want, whenever you want. No daily limits, no hidden caps.
Can i use these designs for commercial projects?
Yes, commercial use is permitted exclusively for users on our Commercial Plan. While our basic tiers are for personal projects, the Commercial Plan grants you the full legal rights to use our assets for client work, advertisements, and business branding. Please ensure you are subscribed to the correct plan to stay fully covered.
What should i do if a Canva template link is broken?
Don’t panic! Canva links can occasionally change due to system updates. If you encounter an error, simply contact us, and we will immediately send you the latest, updated link. We’ve got you covered!
Can i cancel my subscription at any time?
Yes, you are in total control. You can manage or cancel your subscription at any time through your account settings.
Payment Method
We accept all major credit and debit cards, provided they are enabled for online transactions. Please ensure that your card supports international and recurring payments, as our subscription plans are processed in U.S. Dollars (USD) and are linked to an automatic renewal cycle.
Important Reminders:
- Check Your Funds: Ensure you have sufficient balance to cover the plan and any potential bank fees for international transactions or currency exchange rates.
- PayPal: At this time, we do not accept payments via PayPal.